Privacy Policy

Read how we protect the privacy of our users

This website is operated by CYBERPRO Global (“CYBERPRO”).

This Privacy Policy explains our privacy practices for processing Personal Data on our Website. We process your Personal Data when you visit and browse our Website, as described in this Policy.

We are committed to protecting your privacy and processing your Personal Data fairly and lawfully in compliance with applicable data protections laws. You can access our full Privacy Policy below to help you understand better how we collect and use your Personal Data. In it, we explain in more detail the types of Personal Data we collect, how we collect it, what is legal basis of collection, what we may use it for, who we may share it with, what our retention periods are and what are your rights in relation to the Personal Data we collect.

Read this policy and make sure you fully understand our practices in relation to your Personal Data, before you access or use the Website. By browsing this Website, you consent to the processing of your Personal Data as detailed in this Privacy Policy. If you have read this Privacy Policy, and remain opposed to our practices, you must avoid or discontinue all use of the Website.  If you have further questions or concerns regarding this policy please contact us at: [email protected].

(All capitalized terms shall have the meanings as defined in the full Privacy Policy below).

FULL PRIVACY POLICY

CYBERPRO Global (“CYBERPRO”, “we”, “our” or “us”) provides this Privacy Policy, as will be updated from time to time (our “Policy” or “Privacy Policy”) to inform the visitors of our Website of our policies and procedures regarding the collection, use and disclosure of information we receive when you use the Website.

(All capitalized terms shall have the meanings as defined in the Definitions section below).

Definitions:

“EEA” shall mean the European Economic Area.

“GDPR” shall mean the General Data Protection Regulation (EU) 2016/679 as amended, replaced or superseded from time to time.

“Applicable Laws” shall mean the GDPR; European Union Member State laws, rules and guidelines implementing or supplementing the GDPR, as amended from time to time and to the extent applicable to CYBERPRO; and any other applicable privacy or other law to the extent applicable to CYBERPRO.

“Personal Data” shall have the meaning ascribed to it in the GDPR or any similar terms in Applicable Laws. To put it simply, Personal Data means information that identifies an individual or may with reasonable efforts cause the identification of an individual.

“Non Personal Data” means information that does not personally identify you and does not reveal your specific identity as an individual, such as anonymized information.

The terms “Controller”, “Processor”, “Processing”, “Data Subject” and “Personal Data Breach” shall have the meanings ascribed to them in the GDPR or to any similar terms in Applicable Laws.

“Subprocessor” shall mean any entity appointed by us or by one of our Processors/Subprocessors, to Process Personal Data on our behalf or on behalf of that Processor/Subprocessor; excluding any employee of CYBERPRO or of a CYBERPRO Processor/Subprocessor or of any such appointed person but including any contractor or affiliate of the foregoing.

“Visitor” or “you” means visitors of our Website.

“Website” means our public website available at www.cyberpro-global.com providing information regarding the services we provide to clients.

This Policy was originally written in English. If you are reading a translation and it conflicts with the English version, please note that the English version prevails.

When Does This Privacy Policy Apply

This Privacy Policy applies to Personal Data about you that we collect, use or otherwise process regarding your relationship with us as a Visitor of our Website.

This Privacy Policy does not apply to our other services that may have separate privacy policies that do not incorporate this Policy.

The Types Of Personal Data That We Collect

Personal Data That You Provide To Us

Information provided through the “Contact Us” form: While browsing our Website, you may provide us Personal Data if you wish us to contact you and provide more information regarding our services, including: full name, email, position in workplace and name of workplace, company phone number, company location (country) (“Contact Details”). You may choose to provide us additional Personal Data through the “Message” section in our contact form. Please do not provide further Personal Data than is required for us to contact you.

The Personal Data That We Collect Or Generate

If you browse our Website, we may collect your Personal Data. This includes (by way of a non-exhaustive list): your computer’s Internet Protocol (IP) address and your Geo location through the use of “cookies”.

For more information on our cookies and other means of tracking, please see our Cookie Policy available at www.cyberpro-global.com/cookies-policy.

The Types Of Non Personal Data That We Collect Or Generate

In addition to the categories of Personal Data described above, we will also process further anonymized information and data that is not processed by reference to a specific individual. We may collect this Non-Personal Data through the Website in the following ways:

Information that your browser sends (“Log Data”). This Log Data may include, but is not limited to, non-identifying information regarding your device, operating system, internet browser type, screen resolution, language and keyboard settings, internet service provider, the web page you were visiting and information you search, etc.

We may use automated devices and applications to evaluate usage of our Website. We use these tools to help us improve our Website, performance and user experience. We may also engage third parties to track and analyze data or provide other services on our behalf. Such third parties may combine the information that we provide about you with other information that they have collected from other sources. This Policy does not cover such third parties’ use of the data and such use is governed by such third parties’ privacy policies. For more information, please see Section ‎8 “Sharing Information With Others” below.

How We Use Personal Data (Purposes Of Processing)

Personal Data is used for the following primary purposes (as may be updated from time to time):

to provide and operate the Website;

to provide on-going customer assistance, technical support and maintain the Website;

to provide service announcements and notices, promotional messages and market the our services (in accordance with applicable laws);

to enforce our Terms of Use, policies and other contractual arrangements and prevent misuse of the Website; and to comply with court orders and warrants and to take any action in any legal dispute and proceeding;

to study and analyze the use of the Website, to better understand your needs, both on an aggregated and individualized basis, in order to further develop, customize and improve our Website based on Visitors’ preferences, experiences and difficulties;

to communicate with you and contact you to obtain feedback from you regarding the Website;

to disclose to third party vendors, service providers, contractors or agents who perform functions on our behalf with respect to the Website;

as otherwise authorized by you.

We may use your email address you provided us to contact you including in order to send you reminders, promotional materials, offers and notices about the Website. At any time, you may choose (opt out) whether your Personal Data is to be used for sending such marketing materials. You may exercise your choice by contacting us at [email protected].

How We Use Non Personal Data (Purposes Of Processing)

We use anonymous, statistical or aggregated information, which may be based on extracts of your Personal Data, for legitimate business purposes including for testing, development, improvement, control and operation of the Website.

We may share such information with our third party providers such as vendors, service providers, contractors or agents who perform tasks on our behalf in connection with the Website. It has no effect on your privacy, because there is no reasonable way to extract data from the aggregated information that can be associated with you. We will share your Personal Data only subject to the terms of this Policy, or subject to your prior informed consent.

We may use analytics tools provided by third parties, in order to help us understand Visitors’ behaviour on our Website, including by tracking page content, and click/touch, movements, scrolls and keystroke activities. The privacy practices of these tools are subject to their own policies and they may use their own cookies to provide their services. Further information about your option to opt-out of these analytics tools is available at our Cookie Policy available at www.cyberpro-global.com/cookies-policy.

Sharing Information With Others

We do not sell, rent or lease your Personal Data. We may share your Personal Data globally with our Affiliates in the CYBERPRO group of companies, and with service providers and other third parties, if necessary to fulfil the purposes for collecting and Processing the information, such as cloud vendors, subcontractors providing us Processing services, etc. provided that any such third party will commit to protect your privacy as required under the Applicable Laws, in accordance with that third party’s obligations as Controller, Processor of Subprocessor of the information we share with it. If sharing your information involved transferring your Personal Data outside your jurisdiction, we shall do so in according to the terms of Section

Additionally, a merger, acquisition or any other structural change may require us to transfer your Personal Data to another entity.

We may need to disclose Personal Data in response to lawful requests by public authorities or law enforcement officials, including meeting national security or law enforcement requirements. We cooperate with government and law enforcement officials to enforce and comply with the law.

Your Rights

In all of the above cases in which we collect, use or store your Personal Data, you may have the following rights and, in most cases, you can exercise them free of charge. At any time, you may contact us at: [email protected] and request to know what Personal Data we keep about you. We will make good-faith efforts to locate the data that you request to access.

When you ask us to exercise any of your rights under this Policy and the applicable law, we may need to ask you to provide us certain credentials to make sure that you are who you claim you are, to avoid unauthorized disclosure to you of Personal Data related to others and to ask you questions to better understand the nature and scope of data that you request to access.

We may redact from the data which we will make available to you, any Personal Data related to others. In addition, we may delete information with or without prior notice to you if required by Applicable Laws.

International Data Transfers

We may store, process or maintain information in various sites worldwide, including through cloud based service providers worldwide. If we need to transfer your Personal Data outside your jurisdiction, we shall do so in accordance with Applicable Laws. If you are located in a jurisdiction where transfer of your Personal Data to another jurisdiction requires your consent, then you provide us your express and unambiguous consent to such transfer or the storage, processing or maintenance of the information in other jurisdictions by using the Website.

Data Security

We take the safeguarding of the Personal and Non Personal Data very seriously, and use a variety of industry standard systems, applications and procedures to protect the information from loss, theft, damage or unauthorized use or access. However, although we make efforts to protect your privacy, we cannot guarantee that the Website will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.

We also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and for further enhancing the security of our Website and protection of our Visitors’ privacy.

You should take steps to protect against unauthorized access to your device(s) and passwords by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. In addition, you should take steps to protect against unauthorized access to Personal Data stored on your premises as well as defining limited access rights to such information on a need to know basis.

If you receive an e-mail asking you to update your information with respect to the Website, do not reply and please contact us at [email protected].

Data Retention

We retain different types of information for different periods, depending on the purposes for processing the data. We may retain Personal Data for as long as necessary in order to support our legitimate business purposes, for example, for storing data, for documentation, for cyber-security management purposes, legal proceedings and tax issues.

We may store aggregated Non Personal Data without time limit. In any case, as long as you use the Website, we will keep information about you, unless we are legally required to delete it, or if you exercise your rights to delete the information.

Our Policy Toward Children

Our Website is not meant to be used by or for persons under 18, as such, we do not knowingly collect Personal Data from minors younger than 18. Insofar as Personal Data may be collected based on your consent, the data subject must be above the age of 16 (or above the age of 13 if this is the legal requirement in your country). If these age requirements are not met, you are required to obtain the consent of the parent or guardian to provide and process information in accordance with this Policy; lacking such consent, please do not use the Website.

INFORMATION FOR EU RESIDENTS:

The Legal Basis For Use Of Personal Data

We will only process your Personal Data where we have a legal basis to do so. The legal basis will depend on the purposes for which we collected and need to use your Personal Data. In almost all cases the legal basis will be:

To provide the content of the Website to Visitors.

To fulfill a legitimate interest that we have as a business.

Because you consented to us using the Personal Data for a particular purpose.

More information on the basis of processing:

Processing the Personal Data is required for taking steps at your request before entering into an agreement, for example: if you provide your details under “Contact Us” form, in order to inquire about our services, we will contact you and provide you the requested information.

Processing the Personal Data is required for fulfilling our or a third party’s legitimate interests, for example:  (1) we collect information about use of our Website in order to identify and prevent its abuse; (2) we use Personal Data to maintain and improve our Website by identifying Visitor trends and technical issues.

You consent to the processing of Personal Data for one or more specific purposes, for example, to the extent that you consent, we will send you information about our services.

It is hereby clarified that the legal bases detailed above are the legal bases for actions to process Personal Data, carried out by us in accordance with the GDPR. If processing of Personal Data is subject to other Applicable Laws, then the legal basis for processing Personal Data may differ accordingly.

Transfer Of Personal Data Outside the EEA

If you are a Data Subject in the EU, and we envisage transferring your Personal Data to a third country outside the EEA, we will ensure that it is protected and transferred in a manner consistent with legal requirements, including in one of the following ways:

the country that we send the data to might be approved by the European Commission as offering an adequate level of protection for Personal Data;

the recipient might have signed up to a contract based on “model contractual clauses” approved by the European Commission, obligating them to protect your Personal Data;

where the recipient is located in the US, it might be a certified member of the EU-US Privacy Shield scheme; or

in other circumstances the law may permit us to otherwise transfer your Personal Data outside the EEA.

You can obtain more details of the protection given to your Personal Data when it is transferred outside the EEA (including a copy of the standard data protection clauses which we have entered into with recipients of your Personal Data) by contacting us as at [email protected].

Your Data Subject Access Rights

Note to our Data Subjects in the EU:

We hereby inform Visitors from the EU (in this section “You”, “Your”), of the following rights (by virtue of the GDPR) with respect to the Processing of your Personal Data:

·        Right to rectification: if the Personal Data Processed by CYBERPRO is incorrect, incomplete or not Processed in compliance with Applicable Law or this Privacy and Cookie Policy, You may have the right to have your Personal Data rectified.

·        Right to erasure: under certain conditions, You may be entitled to require that CYBERPRO will delete or “block” your Personal Data (e.g. if the continued Processing of a specific data is not justified or if the lawful basis for Processing is consent).

·        Right to Portability: under certain conditions, You may have the right to transfer the Personal Data that you have provided to us between data Controllers (i.e. to ask us to transfer your Personal Data to another entity).

·        Right to object: where that lawful basis for Processing Your Personal Data is either “public interest” or “legitimate interests”, those lawful bases are not absolute, and You may have a right to object to such Processing.

·        Right to withdraw consent: If the Processing of your Personal Data is based on Your consent, You have the right to withdraw Your consent to such processing at any time. You may contact us at [email protected]

·        The right to restrict Processing – under certain circumstances, You may have the right to object to the Processing of your Personal Data due to your particular situation.

·        Right to lodge a complaint: You have the right to lodge a complaint before the relevant data protection authority or Supervisory Authority of Your jurisdiction.

If you are a Data Subject in another jurisdiction – other rights may apply and not all of the rights mentioned above may be applicable to you.

To exercise these rights, where applicable, please contact us as detailed in Section ‎18 “Contact Us” of this Policy.

Changes To This Privacy Policy

We may change the terms of this Privacy Policy from time to time by posting notice on our Website, with a seven (7) day advance notice. However, substantial changes will be effective thirty (30) days after the notice was initially posted. We will make an effort to inform you of substantial changes through the channels of communication generally used in such circumstances.

If we need to adapt the Policy to legal requirements, the amended Policy will become effective immediately or as required.

Your continued use of the Website following such notice shall constitute your consent to any changes made and a waiver of any claim or demand in relation to such changes. If you do not agree to the new or different terms, you should not use and are free to discontinue using the Website.

Applicable Law And Dispute Resolution

This Privacy Policy shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

The courts of the London district shall have exclusive jurisdiction in all disputes and proceedings arising from this Privacy Policy.

Contact Us

For further information about this Policy, please contact us at [email protected].

If you have any concerns relating to this Policy, please contact us and we will make good-faith efforts to address your concerns. We are usually able to resolve privacy questions or concerns promptly and effectively. If you are not satisfied with the response you receive from us, you may escalate concerns to the applicable privacy regulator in your jurisdiction. Upon request, we will provide you with the contact information for that regulator.

Copyright © 2020, CYBERPRO Global All rights reserved.

Last Updated: May 15, 2020